Frequently asked questions
The questions we are actually asked, answered plainly.
Last reviewed: 6 September 2026
Do you guarantee results?
No, and be careful of anyone who does. We guarantee the work, the standard and the reporting. Rankings, reach and lead volume depend on competitors, algorithms, your offer and your own follow-up speed. See our Disclaimer.
Who pays for advertising?
You do, directly to the platform, from your own billing method. We never hold or move your ad budget. Our management fee is calculated per platform and invoiced separately, so you can always see exactly what went to advertising and what went to us.
Do I have to give you my passwords?
Never. Where we need access we use each platform's own partner or manager mechanism, which you grant and can revoke yourself. We will not ask for a password, and you should not give one to any agency.
Will an AI talk to my customers?
No. We capture and score leads and notify you immediately, but every conversation with a lead is yours, on your own number. That is a fixed architectural boundary in our system, not a setting.
Is the content AI-written?
It is often AI-assisted, always human-reviewed, and never published without a person approving it. We tell you that up front rather than pretending otherwise.
Can you just run everything for me?
Yes — that is the Virtual Assistant option. You grant scoped access to your accounts and we draft and publish on your behalf. It is a separate monthly fee on top of the content itself, quoted before anything starts.
What if I want to stop?
See Refunds & Cancellation. In short: monthly work can be stopped at the end of a paid period, and anything already delivered and paid for is yours to keep.
This page describes how SEMRS actually operates. It is written to match this system's documented practices rather than generic boilerplate, but it is not legal advice, and a qualified review is recommended before relying on it in a dispute.